AUTOMATION · ON YOUR OWN TOOLS

The repetitive work between your tools, running on its own.

Once the tools are connected, the recurring work between them runs without anyone pushing it: intake, follow-ups, reporting, onboarding, invoicing steps. Your team keeps the work that needs judgement.

Scoped in writing after the auditTypically 6 to 8 weeksBuilt alongside your live systems
OVERVIEW

Automation that starts from your week

We don't start from what could be automated; we start from where your team's hours actually go. The recurring work between tools (a lead routed, a follow-up sent, a report assembled, an invoice step completed) is mapped, ranked by hours returned, and automated in that order.

Every workflow is built on the tools you already own, tested against real cases before it touches live data, and documented so you always know what runs and why.

WHAT'S INCLUDED

What you receive

A map of the recurring work worth automating, ranked by hours returned
Workflows built on the tools you already own, not new subscriptions
Multi-step automations that carry the whole job from trigger to done
Human checkpoints wherever a step needs judgement or sign-off
End-to-end testing before anything runs on live data
Written documentation and a 30-day support window
THE PROCESS

How it runs

STEP 01

Fit call

Twenty minutes, free. We hear where the week goes and tell you plainly whether automation is the right next step, or whether the audit should come first.

01
STEP 02

Written scope

The workflows we'll build, ranked by hours returned, with the timeline and the exact price. Nothing starts until you've agreed it.

02
STEP 03

Map the recurring work

We sit with the people who do the work and trace each recurring job from trigger to done, including the exceptions, which is where automations usually break.

03
STEP 04

Build and test each workflow

Built on your own tools, tested against real cases, with human checkpoints where a step needs judgement. A workflow that fails does so visibly, never silently.

04
STEP 05

Switch on and stay

Workflows go live one by one, documented as they land, with a 30-day support window after the last one.

05
WHY IT MATTERS

Who it's for

01

Teams drowning in the in-between work

The chasing, the re-keying, the reporting assembled by hand. If the same job crosses the same tools every week, it's a candidate.

02

Best on a connected stack

Automation multiplies whatever the stack already is. Connected and fit, it returns hours; fragmented, it automates the mess. That is why the audit and integration come first.

03

Not for removing judgement

We automate the carrying, not the deciding. Anywhere a step needs a human call, the workflow stops and asks for one.

RECENT WORK

What this looks like in a firm like yours.

Law firm · 20 to 35 people · France

Audit, then integration · 7 weeks

BUILT WITH
Clio · HubSpot · Microsoft 365 · DocuSign · Make

BEFORE

Client intake relied on email chains, paper forms and manual re-entry into several systems. Marketing could not track which leads came from French legal directories and campaigns. Engagement letters often went out late, which delayed billing.

VERDICT
keep 4configure 2consolidate 1replace 1
AFTER

One intake form creates the client in every system. Marketing campaigns sync directly to the CRM, so the firm can see return on each channel. Engagement letters generate and file themselves. About 40 hours a month back across paralegal and admin staff.

A mid-sized French law firm came to us because onboarding a new client was slow and marketing had no visibility. Intake ran on email chains, paper forms and manual re-entry into several systems. The audit found four tools worth keeping, two that needed proper configuration, one overlap, and one tool that had never suited the French market. We built a secure intake form that creates the client in Clio and HubSpot, generates the engagement letter in DocuSign and files it in Microsoft 365 in one step, and connected the marketing campaigns to HubSpot so return on each channel is visible. Seven weeks from kick-off to handover. The firm measured about 40 hours a month back across paralegal and admin staff.

Healthcare facility · 25 to 50 people · Switzerland

Audit, then integration · 8 weeks

BUILT WITH
Mediware · Salesforce Health Cloud · Microsoft 365 · Twilio · Make

BEFORE

Patient bookings arrived by phone, email and walk-in, and staff updated calendars by hand. Lab results were delayed and re-entered into several systems. Moving a patient between departments was slow.

VERDICT
keep 3configure 3consolidate 2replace 1
AFTER

An online booking form syncs directly to the calendar, with automated SMS reminders. Lab results attach to the patient record as soon as they arrive. Transfers between departments happen automatically. Reception workload down by about 60 hours a month, freed for patient care.

A Swiss healthcare facility asked us to streamline patient management. Bookings arrived by phone, email and walk-in, staff updated calendars by hand, and lab results and appointments were re-entered into several systems. The audit found three tools worth keeping, three that needed configuration, two overlaps and one tool that did not suit them. We built an online booking form that syncs directly, added automated SMS reminders through Twilio, and made lab results attach to the patient record the moment they arrive. Eight weeks from kick-off to handover. Reception workload dropped by about 60 hours a month, and transfers between departments now happen without anyone re-keying a record.

Consulting firm · 5 to 12 people · United States

Audit, then integration · 5 weeks

BUILT WITH
Notion · HubSpot · Slack · Google Workspace · Zapier · Make

BEFORE

Leads were tracked in spreadsheets and project notes were scattered across teams. Onboarding emails were sent by hand and follow-ups were often forgotten, which held back growth.

VERDICT
keep 4configure 2consolidate 1replace 1
AFTER

The CRM now drives all lead tracking, onboarding emails send automatically, and files live in one workspace. About 20 hours a month back for the team. Lead-to-client conversion up 38%.

A young US consulting firm asked us to tidy up onboarding so it could grow. Leads lived in spreadsheets, project notes were scattered, onboarding emails were sent by hand and follow-ups slipped. The audit found four tools worth keeping, two that needed configuration, one overlap and one tool that did not suit a firm of their size. We made HubSpot the single source for lead tracking, automated the onboarding sequence, and consolidated their documents into one workspace. Five weeks from kick-off to handover. The team measured about 20 hours a month back, and lead-to-client conversion rose by 38%.

All clients shown here have signed a non-disclosure agreement with Flow Mesh. Engagements are described by sector, size and outcome only; names, locations and identifying details are withheld.

FAQ

The questions firms ask about automation

Recurring work that follows a pattern: intake and routing, follow-up sequences, onboarding steps, reporting, document generation, invoicing steps, data moving between tools. The scope names each workflow and the hours it returns.

Usually not. We build on the tools you already pay for. If one of them shouldn't be in your stack at all, you'll hear that plainly, with the alternative named and costed, rather than an automation wired around a bad fit.

Workflows are documented and built to fail visibly, never silently. During the support window we adjust them as part of the build; after it, the monthly partnership covers monitoring and changes.

Yes. Every workflow is documented in plain terms: what triggers it, what it does, where it pauses for a human. No black boxes.

Typically six to eight weeks for a scoped set of workflows, with the first ones live well before the end. The written scope carries the timeline.

Ready to take the repetitive work off your team?

Book a 20-minute fit call. You'll leave knowing which workflows would pay back first, and what they'd cost to build.

Book a 20-minute fit call