Integration guides
How do I connect Clio to QuickBooks or Xero?
Flow Mesh · · 5 min read
Most law firms on Clio keep their practice data (matters, time, bills, trust) in Clio and their books in QuickBooks Online or Xero. Rekeying invoices and payments from one into the other is slow and is exactly where reconciliation errors start.
The short answer: Clio has native integrations with both QuickBooks Online and Xero, and for most small firms they are the right starting point. But they do not sync the same things, trust accounting is handled differently in each, and QuickBooks Desktop has no direct connection at all. Know those differences before you switch the sync on, because cleaning up a ledger after a bad first sync takes far longer than the setup.
What the Clio and QuickBooks Online integration syncs
According to Clio's help center, the QuickBooks Online integration covers:
- Contacts, synced once they have approved bills in Clio, with edits flowing both ways.
- Approved bills, sent from Clio to QuickBooks Online.
- Payments, sent one way from Clio to QuickBooks Online.
- Trust transactions (deposits, disbursements and funds applied to bills), exported to QuickBooks Online as journal entries in a client funds liability account.
- Hard cost expenses, which you can optionally import from QuickBooks Online back into Clio.
Clio says the first sync can take up to 24 hours, after which it runs periodically. In practice, the important point is direction: Clio is the source of truth for bills and payments. If you edit a bill in QuickBooks, do not expect Clio to follow.
What the Clio and Xero integration syncs
The Xero integration syncs contacts, time and expense activities, bills, credit notes, interest and Clio Payments transactions. Contacts sync both ways after setup; bills and payments flow from Clio to Xero. By default only approved bills sync, and Clio's setup lets you change that.
The big difference is trust. Clio's own support material on whether trust requests sync to Xero says only revenue bills sync as invoices. Money received into trust has to be recorded in Xero with a manual journal entry to increase the trust bank account and the trust liability account, because that information does not sync.
Side by side
| QuickBooks Online | Xero | |
|---|---|---|
| Contacts | Two-way | Two-way |
| Bills | Clio to QuickBooks | Clio to Xero |
| Payments | Clio to QuickBooks | Clio to Xero |
| Trust transactions | Exported as journal entries | Manual journal entries in Xero |
| Expenses | Hard costs can come back into Clio | Time and expense activities sync to Xero |
Features change, so confirm against Clio's current help articles before you rely on any row of this table.
What about QuickBooks Desktop?
Clio states that Clio Manage does not integrate directly with QuickBooks Desktop. The supported route is exporting from Clio and importing into Desktop, with your chart of accounts mapped first. That works, but it is a recurring manual task, not an integration. If you are still on Desktop, the integration question is often really a migration question.
Clio also sells its own accounting add-on inside Clio Manage. For a small firm happy to keep everything in one system, that is worth comparing with a separate ledger. Ask your accountant which they are comfortable working in, since they are the ones closing your books.
The trust accounting caveat
Trust money is the part of a law firm's books that regulators care about most, and the rules differ by state, province and country. A few practical points, none of which replace advice from your accountant or bar's trust account guidance:
- Decide where trust is reconciled. Many firms keep the client-level trust ledger in Clio (it knows which client each dollar belongs to) and use QuickBooks or Xero for the firm's overall books. Whatever you choose, write it down so nobody reconciles in two places.
- Never mix trust and operating funds in the mapping. During setup you map Clio accounts to ledger accounts. A trust deposit mapped to an income account is the most damaging mistake this integration can make.
- On Xero, budget for the manual journals. If trust deposits are not syncing, someone has to post them. Put that task on a named person's monthly checklist.
- Check three-way reconciliation still balances after the first month of syncing: bank statement, trust ledger and client balances.
Check with your accountant or compliance lead before turning the sync on, especially for trust.
How to set it up without making a mess
- Clean up first. Merge duplicate contacts in Clio and in your ledger. The contact sync will happily create a second copy of a client whose name is spelled differently.
- Agree the chart of accounts with your accountant, including where Clio's revenue, trust, expenses and write-offs land.
- Pick a start date. Decide whether historical bills should sync or only bills from a cutover date. Syncing years of history into a ledger that already contains it creates duplicate income.
- Run a test period. Approve a handful of bills, record a payment and (if you use QuickBooks) a trust deposit, then check exactly what arrived and where.
- Name an owner for sync errors. Clio shows integration errors, but someone has to look at them.
Our guide to whether to do this yourself or bring in a specialist has a quick scoring test if you are unsure.
When the native sync is not enough
The native integration covers the accounting handoff well. It does not cover everything a firm usually wants around it. Common gaps:
- Intake and engagement: turning a web enquiry into a Clio contact and matter, then sending the engagement letter for signature.
- Reporting: combining Clio's matter data with ledger figures for partner reports.
- Other systems: a separate payments provider, a document management system, or a CRM that should know when a client has paid.
For these, firms typically use Clio's other app directory integrations or an automation platform such as Zapier or Make. Keep the accounting sync native wherever you can, and build automations around it rather than replacing it. Two systems both writing bills into your ledger is a recipe for duplicates. If you already have automations that misbehave, see why Zapier automations keep breaking.
How Flow Mesh helps
Our fixed-fee stack audit (€1,500) reviews how Clio, your ledger and the tools around them fit together, gives a verdict on each (keep, configure, consolidate or replace) and a written scope for what should be connected. Any build is quoted in writing after the audit and done inside your own accounts. See how we work with law firms.
Key takeaways
- Clio integrates natively with QuickBooks Online and Xero; QuickBooks Desktop needs exports and imports.
- Bills and payments flow from Clio to the ledger; contacts sync both ways. Treat Clio as the source of truth for billing.
- Trust is the key difference: QuickBooks Online receives trust journal entries, Xero needs manual journals for trust receipts.
- Clean contacts, agree the account mapping with your accountant and test before going live.
- Build intake and reporting automations around the native sync, not instead of it.